Scenario 1:
You completed your payment and received a notification page, email, or text message from Coda that your transaction has been completed, but your item was not received. The publisher might face an issue fulfilling your order. But don't worry; we keep a record of your transactions and will help to resolve the issue by completing your order manually.
Scenario 2:
You completed the payment and received a notification page, email, or text message from Coda that your transaction was overdue but not completed. In this case, there may be a connection problem between the payment channel and Coda; therefore, Coda was not notified. Please wait while we work with the payment channel to investigate and resolve your issue.
Please provide us with the data below so that we can do a thorough checking and resolve the issue faster.
Date and time of the transaction:
Phone number or Email:
Game/App Name:
Success/Failed to get notifications you have received from Coda:
Please send the data through this form and we deeply apologize for the inconvenience.